Returns & Exchanges
At NakshatraKids LLP, we strive to ensure your complete satisfaction with every purchase through our transparent and customer-friendly return policy. If your order does not meet your expectations, we offer a seamless process for returns and exchanges within 7 days of delivery.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the product is unused, unwashed, and has all original tags attached before packaging it securely for the return pickup.
- 3.Reverse Pickup
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the return parcel at your convenience.
- 4.Refund Processing
Once the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 business days.
